Our guidelines for cancellations, rescheduling, and refunds.
If you can no longer attend a reserved experience, please cancel your RSVP at least 24 hours before the scheduled time so your seat can be released to others. No-shows without prior notice may affect future reservation priority.
For paid experiences, cancellations made more than 48 hours before the event are eligible for a full refund. Cancellations within 24–48 hours may receive a 50% refund or credit toward a future experience. Cancellations less than 24 hours before the event are non-refundable.
For confirmed space bookings, cancellations made more than 7 days prior to the booking date are eligible for a full refund minus any processing fees. Cancellations within 3–7 days may receive a 50% refund. Cancellations less than 3 days before the booking date are non-refundable.
We understand plans change. If you need to reschedule, reach out at least 48 hours in advance and we will do our best to accommodate an alternate date, subject to availability.
In the rare event that The Hour Edit cancels an experience or booking due to unforeseen circumstances, attendees will receive a full refund or the option to transfer to an upcoming session.
To request a cancellation or refund, contact us via WhatsApp at +91 90963 02609 or email thehouredit.office@gmail.com. Refunds are processed within 5–7 business days to the original payment method.
